Enter Waybill Number you
wish to Track then press enter.
|
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
 |
Let's face it - the ultimate goal in any business is to profitably grow market share.
Rarely is any one company equipped to furnish the complete range of services their customers need, want and demand.
Improved Communications
A partnership with Anderson can help you improve upon interdepartmental communications.
Our proprietary system bridges the entire supply chain bringing all pertinent parties into the "loop". We help streamline the communications process by eliminating redundant messaging, connecting those who need to know - one shipment at a time...
Increased Productivity
Our system is faster and easier and allows your people to focus on the things that matter most.
By minimizing unnecessary communications, we help eliminate non-essential & non-urgent tasks.
Reduced Labor Costs
Our system will also help reduce labor costs.
Our process is so simple and so easy, we've been able to reduce unnecessary interruptions (by sales and customer service) by as much as 80%!
We've actually eliminated a few familiar "steps" within the traditional shipping process.
- There is no pick-up call
- There is no need to file a paper waybill
- Our system automatically links to the accounting department
Improved Customer Service
Our system allows us to better serve you and you to better serve your customers.
Our process delivers real-time order information to your customer service department.
If it's been shipped by Anderson, they'll be able to track it while the customer is on the line.
Better yet - our e-alert system notifies your entire customer service department the moment the order is shipped, which completely eliminates the need to check on order status.
*** The following scenarios will better explain how our system can benefit a few of the more specific user groups within your company:
Shipping & Traffic
Our system can help you keep the sales group out of your shipping department.
Our process is 20% faster, there are no pick-up calls and the shipping managers we've worked with are reporting a 40-80% reduction in interruptions from sales and customer service calls.
We eliminate the paper waybill; you don't have to find them, store them or even make a copy. Our online system does it all for you while saving you a considerable amount of time, money, and aggravation along the way.
Supply Chain/Logistics
Our process can also be a boon to your logistics and supply chain efficiency.
Our extensive industry experience (selling value-added logistics services all across America) has enabled us to design a unique and effective solution that works up and down the supply chain.
It's proactive parallel communications process links both the customer and the transportation company to all pertinent parties. Everyone is informed on a pro-active basis, which enables them to resolve countless issues before they even become problems.
We put out the "fires" by not having any fires - this way everyone looks good!
Sales & Customer Service
Experienced sales professionals know that getting the initial order is just the first step - delivering on your company's promise is where the real challenge begins.
Anderson's record of performance is stellar within our industry; we deliver 99.3% of all shipments on time with less than ¼% loss due to damage.
When we prepare your goods, our system enables your shipping department to bring your sales and customer service departments (and anyone else that needs to know) into the loop.
The sales department knows when the product was shipped & the customer knows when they are scheduled to arrive. The Customer Service Department has the information at their fingertips and is able to communicate all critical information to the pertinent parties.
Non-essential communication is eliminated thus freeing up time for more productive activities.
- There are fewer customer inquiries.
- Customer Service can respond immediately and intelligently.
- Shipping gets fewer calls from the customer service department.
- There is more available time for customer service to work on real problems.
- Fewer interruptions allow for faster throughput and reduced overall man-hours
- The sales department no longer needs to interrupt the shipping department and has more time to sell.
- The sales department is also notified when the job has been shipped which provides them a valid "reason" to contact the customer - this opens the door for additional sales opportunities.
Purchasing & the Expeditor
The buy is made, lead times are factored in and the delivery date is set.
The process is repeated many times per day and then something happens - lead times change, production schedules shift or the customer expedites the order.
Variables compound as more customers and suppliers are added and order sizes shrink.
Tracking incoming product becomes a full-time task and fees for expediting the order have not been budgeted for. What do you do?
Anderson's e-Freight system empowers over-worked purchasing departments by allowing the buyer to easily arrange and control the shipping. We match shipments to lead times rather than delivery date. Our system automatically initiates contact of the supplier on your behalf and when the goods are ready, we pick them up - no problem.
Problems usually arise when suppliers fail to meet schedules or even worse, you don't find out until the day they don't deliver. Our process catches these orders prior to the scheduled delivery date allowing ample time for corrective action.
Suppliers can still meet their committed delivery date by using an express service without impacting you - bottom line is that we provide a powerful tool that brings you the results of an expeditor without the added expense.
Marketing Manager
If you're like most marketing managers, you are cross-tasked to the limit and you need to get your materials into the channel yesterday...
Whether it's new collateral materials or a much-anticipated annual report, Anderson's proprietary system can help you accomplish your job with ease. We take the aggravation out of the shipping process and make you look and feel like a real hero.
Tradeshow Coordinator
If you're the tradeshow coordinator, you know the drill...
Your primary assets are stored off site (and need to be cleaned), your exhibit group is 1000 miles away, each show is geared to a different audience, and they just added another show to your already daunting schedule...
We can't change the profession, but we can help you (the professional) manage the freight.
Facilities Manager - Relocations
If you're like other facilities managers' you are oftentimes challenged with moving an entire facility and sometimes with very little notice.
Our process allows you to create a custom logistics profile, indicate a variety of special needs, and ship it from any given location.
Anderson responds with same-day service and can assure you that all of your transportation and logistical challenges will be met in time definite fashion.
The Returns Department & the RMA Game
The client is disappointed; they have a defective product and the situation must be corrected.
Our solutions help you easily manage RMA inventory, manufacturers credits and shipping with the least amount of hassle for your customer. Our process also enables your customer service staff to assign an RMA number and initialize a product exchange while they are still on line.
Your staffers can immediately arrange a replacement shipment and collect the RMA.
Your internal RMA# becomes part of the freight waybill and can be e-mailed to the person on the other end of the phone - the shipping department is sent an electronic waybill (simultaneously) and can then send the replacement.
Goods collected are returned direct to you (or the original manufacturer) with the RMA# attached to every waybill. We help you manage your RMA inventory & minimize customer inconveniences.
Cash is King - particularly in today's challenging economy.
Our proprietary system was designed to compliment your existing technologies...
Our e-Freight process automatically links to your accounting department providing you accurate information on a frequent and regular basis. This eliminates the need for your sales and shipping departments to send you reports and enables you to invoice your customers sooner.
We've streamlined the process in so many different ways - we can't help but save you money!
*** To learn more about Anderson Cargo and how we can increase your supply chain efficiencies and improve your company's cash flow, call us at: 1-800-423-5488 or contact us online at: marketing@andersoncargo.com
Feel free to request a complimentary evaluation of your company's supply chain - other companies have found that our proprietary process completely eliminates the need for expensive supply chain management solutions.
 Back to Top
|
|
